Privacy Policy

1. What makes your candy different?

We use simple, high-quality ingredients to craft candy that’s big on flavor without the junk. Think bold, innovative flavors, perfect texture, and no artificial colors, corn syrup, or GMOs. It’s everything you love about candy, reinvented.

2. Is your candy allergen-friendly?

Our gummies are gluten-free and made without nuts, but they are produced in facilities that may also handle allergens. Always check the packaging for the latest allergen info and reach out if you have specific concerns—we’re happy to help.

3. Is your candy organic?

Our candy is made with over 70% organic ingredients, but we’re not fully certified organic yet. We’re committed to transparency and clean ingredients, so you’ll never find artificial sweeteners or unnecessary additives in our products.

4. Do you offer vegan candy?

Not at the moment. Our current gummies are gelatin-based, but we’re exploring plant-based options. If that’s something you’re craving, let us know—it helps us prioritize future products!

5. What’s your return & exchange policy?

Because we sell food products, we’re not able to accept returns for safety reasons. That said, your happiness is a big deal to us. If your order arrives damaged, incorrect, or not up to our usual sweet standards, reach out within 7 days of delivery. We’ll make it right with a replacement or refund.

6. Where can I buy your candy?

You can shop directly on our website and at select retailers. We’re adding new stores all the time—check our Store Locator to find Sweet Stash near you, or get it shipped straight to your door.

7. Do you really donate to arts education?

Yes! A portion of our profits supports arts education programs, giving kids access to music, theater, visual arts, and more. Every bag you buy helps fund creativity for the next generation.

Effective Date: 5/15/2025

These Terms of Service (“Terms”) govern your access and use of the website located at sweetstash.com (the “Site”), operated by Sweet Stash LLC (“Company,” “we,” “us,” or “our”), as well as any purchase of products through the Site. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Site.

1. Use of the Site

1.1 Eligibility
You must be at least 13 years of age or the age of majority in your jurisdiction to use this Site. By using the Site, you represent and warrant that you meet this requirement.

1.2 Permitted Use
You may use the Site solely for personal, non-commercial purposes and in compliance with these Terms and all applicable laws.

1.3 Prohibited Conduct
You agree not to:

• Use the Site for any unlawful purpose.
• Attempt to gain unauthorized access to any portion of the Site.
• Interfere with the operation of the Site or any other user’s enjoyment of the Site.

2. Product Information and Orders

2.1 Accuracy
We strive to ensure that product descriptions, pricing, and availability are accurate. However, we do not warrant that information on the Site is error-free, complete, or current.

2.2 Order Acceptance
All orders are subject to acceptance by us. We may refuse or cancel any order for any reason, such as pricing errors, product availability issues, and suspected fraud.

2.3 Payment
When ordering products, you must provide current, complete, and accurate payment information. Payments are processed through third-party providers, and we are not responsible for their actions.

3. Shipping, Risk of Loss, and Delivery

3.1 Shipping Terms
Shipping costs and delivery estimates are provided at checkout. Delivery times are not guaranteed and may vary due to carrier delays or other factors beyond our control.

3.2 Risk of Loss
We are not responsible for the risk of loss or the condition of the product after we deliver the product to the shipping carrier.

4. Returns and Refunds

Due to the perishable nature of our products, we do not accept returns. If you receive a damaged or incorrect product, you may notify us within seven days of delivery. We may, but are not obligated to, offer a replacement or refund.

5. Intellectual Property

All content on the Site, such as text, graphics, logos, images, product names, and design elements, is owned or licensed by the Company and is protected by intellectual property laws. You may not use, reproduce, modify, or distribute any content without our prior written consent.

6. Disclaimers and Limitation of Liability

6.1 Disclaimer of Warranties
The Site and all content and products provided are offered “as is” and “as available,” without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

6.2 Limitation of Liability
To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to your use of the Site or purchase of products. The Company’s total liability for any claim shall not exceed the amount paid by you for the product giving rise to the claim.

7. Indemnification

You agree to indemnify and hold us and our affiliates, officers, directors, employees, and agents harmless from all liability, claims, and losses, including reasonable attorneys' fees, that result from your use of the Site, your violation of these Terms, or your infringement of any rights of a third party.

8. Governing Law and Dispute Resolution

Nebraska law governs all adversarial proceedings arising from these Terms or your use of the Site. Adversarial proceedings concerning these Terms or your use of Site may only be brought in the state and federal courts of Douglas County, Nebraska.

9. Modifications to Terms

We are entitled to modify these Terms at any time. Any changes will be effective when we post them to the Site. We will deem your use of the Site after changes to the Terms are made as your acceptance of those changes.

10. Contact Information

If you have any questions regarding these Terms, please contact us at info@sweetstash.com.

Effective Date: 5/15/2025

At Sweet Stash ("we," "us," or "our"), your privacy matters to us. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, make a purchase, or interact with us (collectively, the “Services”).

1. What Information We Collect

We collect both personal and non-personal information:

• Personal Information: Name, email address, shipping/billing address, phone number, payment details, and other info you provide when placing an order or contacting us.
• Order & Usage Information: Purchase history, cart contents, customer support interactions.
• Technical Information: IP address, browser type, device information, cookies, location data, and analytics about how you use our site.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders.
• Communicate about your order, promotions, and brand updates.
• Improve our website, products, and customer experience.
• Provide customer service and respond to inquiries.
• Prevent fraud, enforce policies, and comply with legal obligations.

3. How We Share Your Information

We will never sell your personal data. We may share information with:

• Service Providers: Payment processors, shipping partners, customer support tools, marketing platforms, and analytics providers—strictly for business purposes.
• Legal Authorities: If required by law or to protect rights, property, or safety.
• Business Transfers: If there is a merger, acquisition, or sale of assets.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enable site functionality (e.g., remembering your cart).
• Analyze site traffic and usage.
• Serve relevant ads via trusted third-party partners.

You can control cookie preferences through your browser settings. For personalized ads, you can opt out using platforms like the NAI Consumer Opt-Out.

5. How We Protect Your Information

We implement industry-standard security measures to protect your data, including:

• SSL encryption for data transmission.
• Secure payment gateways.
• Access controls and monitoring.

While we take reasonable precautions, no online system is 100% secure.

6. Your Choices & Rights

We believe your data belongs to you. Here's what you can do:

Managing Your Information

• Access & Updates: Request a copy of your personal data or ask us to correct inaccuracies.
• Account Deletion: Request deletion of your personal information. Some records may be retained to comply with legal or business obligations (e.g., order history).

Marketing Preferences

• Opt-Out: Unsubscribe from promotional emails anytime via the "unsubscribe" link.
• Ad Preferences: Adjust ad personalization settings on platforms like Google and Facebook, or opt out via industry tools like the Network Advertising Initiative.

Cookies & Tracking

• Control Cookies: Modify cookie settings in your browser. Note: disabling cookies may affect site functionality.
• Do Not Track: While not standardized, we attempt to respect browser "Do Not Track" signals where feasible.

California Residents (CCPA)

If you're a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal data we collect and how it's used.
• Right to request deletion of your data.
• Right to opt out of the "sale" of personal data (note: we do not sell personal data).

To exercise these rights, contact us at info@sweetstash.com.

International Visitors (GDPR)

If you're located in the EU, UK, or another jurisdiction with similar privacy laws, you may have additional rights under the General Data Protection Regulation (GDPR), such as:

• Right to access, rectify, or erase your personal data.
• Right to restrict or object to data processing.
• Right to data portability.

To exercise your rights, contact us at info@sweetstash.com.

7. Third-Party Links

Our website may link to other websites or services. We're not responsible for their privacy practices. Always review third-party privacy policies before providing personal information.

8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted here with a revised "Effective Date." Continued use of our website after changes means you accept the updated policy.

9. Contact Us

For any questions, concerns, or privacy-related requests, contact us at info@sweetstash.com.

10. Children’s Privacy

Our Services are not intended to be used by children. We do not knowingly collect personal data about children. If we learn we've collected data from a child without parental consent, we will delete it promptly. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us at info@sweetstash.com to request that it be deleted.